Make a room-by-room record
Write down where you found damaged packaging, droppings or gnawing. Note whether noises occur near the same wall or ceiling. Take photos from a safe distance without touching waste. Keep the original locations clear in your notes, even if you later move belongings.
Prepare access without disturbing nesting material
Tell the provider about basement stairs, narrow utility areas and any locked storage. Clear a safe walkway if you can do so without disturbing waste. Do not climb into an attic, move a heavy appliance or open electrical equipment to search for an animal.
Coordinate rental and shared spaces
If you rent, notify the property manager before arranging structural work. Ask who can grant access to a shared basement, garage or adjoining utility space. An inspection limited to one room cannot rule out an entry point elsewhere in the building.
List anything already used
Keep the name and packaging of any traps or bait products. Explain where they were placed and whether activity changed. Mention children, pets and any areas that must remain off limits. The provider should explain placement and access restrictions for the proposed treatment.
Leave with a clear plan
Ask what evidence supports the identification, what the initial visit covers and how follow-up works. Request separate descriptions of removal, entry-point sealing and cleanup. Compare the full scope rather than only the first-visit price.
Regional reference: Michigan DNR: small rodents.
Return to rodent help for Ann Arbor or check contact availability.